a) Fees and payment date

The event-fee is due within 14 days after the registration date. If a registration is declared short-dated, which means shorter than 14 days before the event starts, the fee is due on the registration date.

If the Customer wants to pay by credit card, he has to declare the number of the credit card and its good thru-date.
The fee can also be paid cash or check payable to Sesam Business Consultants.
Capacity in Participant’s seats is limited. Registrations will be handled on a first-come, first-served basis.
Payment of on-site registration must be made by cash or check payable to Sesam Business Consultants.
Customers will be able to select an early bird fee until the specified date in the invitation and as stated on the event’s website. If payment has not been received until the working day after the closing of early bird rates, registrants will be charged the late fee.  

b) Cancellation
aa) Deadline
Anytime, but at the latest 72 hours before the beginning of the event, the registration can be cancelled.

bb) Form
The cancellation of the registration has to be in written form. There can be no cancellation by telephone. Fax is adequate.

cc) Reduced duty of payment
For every cancellation an arrangement fee of AED 120, - has to be charged.
The Customer has also the opportunity for a rebooking to another event.  The rebooking has to take place 72 hours before the beginning of the booked event. The possibility of rebooking can only be accepted for one event.

In lieu thereof the Customer may appoint a substitute participant.
If you neither cancel the event on time nor appoint a paying substitute participant, nor take the opportunity to rebook the event, any payment .minus AED 120,- will not be refunded.

c) Change of program, cancellation/ withdrawal from contract by Sesam Business Consultants
Whilst the program is correct at the time of publishing, Sesam Business Consultants reserve the right to make changes to the program, location and/or speakers without prior notice.
Sesam Business Consultants may withdraw from contract, e.g. failing a minimum number of participants in an event (depending on the type of event) or if an event cannot be held due to the illness of the lecturer, for technical reasons or force majeure.
Prior to exercising its right to withdraw from contract, Sesam Business Consultants shall attempt to reschedule the event to another date and/or to re-allocate it to another venue, provided this is possible and the customer agrees to the change. Notification of any changes shall be issued immediately.

Where circumstances force cancellation of the event in its entirety, Sesam Business Consultants will make every effort to refund any payments made minus irrecoverable costs of production for which Sesam Business Consultants remain liable.